PRIVACY
POLICY.

1. PERSONAL INFORMATION WE COLLECT

Popping design is a company providing digital services like Website development, Product designing and management, Application designing and development, Social media marketing and campaigns, Video editing, 3-D designing, Augmented reality, Digital storytelling, AI Integration service and legal protection like building privacy policies for companies.

• Personal Data: In the course of using our services, we may collect certain personal information that may be used to contact or identify you. This may include:
  • Email address
  • First Name and Last Name
  • Phone Number
  • Company’s credentials
  • Demographic Address (Optional)
• Usage Data: We may also collect information on how the service is accessed and used. This may include your computer’s Internet Protocol (IP Address), browser type, browser version, the pages of our service that you visit, the time and date of your visit and unique device identifiers.

2. PURPOSE

Popping design, as an entity responsible for handling data, will use your personal information for the following purposes:

1. For the purpose of contacting you in connection with our services and to inquire about the type of service/s you demand.
2. Manage your registration as Platform user, to identify you and give you access to Services available for registered Platform users.
3. Contacting you through email regarding updates or information related to features, products or services and updates, as long as they are needed or reasonable.
4. Respond to any request or inquiry you make through the customer service channels available at our Platform.
5. To provide you with news, special offers and general information about other products, services and events which we offer unless you have opted not to receive such information.

3. WHO OBTAINS YOUR DATA

Popping design will solely handle your data and assure not to violate the privacy of any of our clients. We do not share or sell your private data to any third party.

4. DATA RETENTION PERIOD

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your personal data to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Data retention may also depend on the client. If the client agrees to a selected plan, we may retain the relevant data for up to one year or more.

5. PAYMENT AND FINANCIAL INFORMATION

We collect payment information differently depending upon the payment method you choose.

• Manual Payments (Bank Transfer/UPI): When you pay via direct bank transfer or UPI, we do not collect or store your sensitive financial data (such as your bank account password or full credit card number). We only collect and store the necessary transaction details to verify your payments, such as Transaction ID/ Reference Number, Date and time of transfer, Sender name and partial account details visible on the payment proof/ screenshot you provide.
• Online Payments (Credit/Debit Cards): We may employ third- party payment gateway providers (e.g., Stripe, PayPal, Razorpay) to assist us in processing payments securely on our website. If you pay by credit or debit card through our website, our company does not store or collect your payment card details. That information is provided directly to our third-party payment processors.

6. DATA PROTECTION RIGHTS

As the Party Responsible for Data Handling, we are committed to respecting the confidential nature of your personal data and guaranteeing the full exercise of these rights. At all times, you will have the following rights:

• Under General Data Protection Regulation (GDPR) Compliance
• If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Popping Design aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Legal Basis for Processing:

We process your data under the following legal bases:

1. Contract: To fulfill our contractual obligations to you.
2. Consent: Where you have given us clear consent to process your data.
3. Legitimate Interests: Where it is necessary for our legitimate business interests (e.g., fraud prevention).

Your Rights under GDPR:

• The right to access: You have the right to access the personal data we hold about you.
• The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to erasure: You have the right to request that we delete your personal data ("Right to be Forgotten").
• The right to restrict processing: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent: You have the right to withdraw your consent at any time where Popping Design relied on your consent to process your personal information.

California Consumer Privacy Act (CCPA) Compliance

This section applies only to California residents. Under the CCPA, you have specific rights regarding your personal information.

Your Rights under CCPA:

• Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. However, if we ever do, you have the right to direct us to not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights (e.g., by denying goods or charging different prices).

To exercise your rights under GDPR or CCPA:

Please contact us at hello@poppingdesign.com. We may ask you to verify your identity before responding to such requests.

7. SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: hello@poppingdesign.com
• By mail: sector 3, bhilai, chahhtisgarh